ENVY CANCELLATION POLICY
Unfortunately experience has shown that Envy now need to define a
clear cancellation policy with our clients
As such 24 hours notice* is required to change or cancel
any appointment at Envy Hair
This gives us the opportunity to reallocate your appointment to another client
Failure to give 24 hours notice, being late or indeed not turning
up at your allotted time will result in you being charged 50% of the full
applicable charge of any service booked
(we do not take into consideration offer prices)
If you have paid a deposit this will be used to pay these charges
If no deposit was paid this will be charged at your next appointment
and added to your bill or knocked off any vouchers being used
*Hair extensions appointments requires at least 48 hours notice
due to the appointment time frame involved
When booking any appointment at Envy You are accepting this
appointment / cancellation policy
We thank you for your valued custom and your co operation and
understanding of this delicate issue
The Envy team
call us on 07930 913 063